- Being always of assistance and providing full cordial and responsible services at the shortest time possible to all requests and problems forwarded by the clients
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- Providing advice and consultancy to referred proposals of livestock projects within 14 days
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- Providing data and livestock industry information and related legislation within the same day for available information and within 7 days for new information
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- Providing data and livestock industry information and related legislation within the same day for available information and within 7 days for new information
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- Ensuring the implementation of the Clients' Charter at all levels of the Department
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